Dealership FAQs
Get The Answers to Some of Your Most Frequently Asked Questions
Buying a New Toyota
What new Toyota models do you carry?
Steet Toyota of Yorkville offers the complete lineup of new Toyota cars, SUVs, trucks, minivans, hybrids, plug-in hybrids, and electric vehicles. Popular models include the Toyota Camry, Corolla, Prius, Crown, RAV4, Corolla Cross, Highlander, Grand Highlander, 4Runner, Land Cruiser, Sequoia, Tacoma, Tundra, Sienna, and the all-electric Toyota bZ. Our inventory changes daily, so check our website or contact our team for the latest arrivals.
Can I buy my Toyota completely online?
Yes! With Toyota’s SmartPath digital retailing tool, you can shop online: browse inventory, value your trade, apply for financing, estimate your monthly payment, and reserve your vehicle online. Once you're ready, our team will help finalize your purchase, making the process simple and convenient from anywhere in Central New York.
Do you accept trade-ins?
Absolutely! We accept trade-ins of nearly every make and model. Our appraisal team will evaluate your vehicle using current market values, and you can apply your trade-in value toward the purchase or lease of your next Toyota. Get an estimate here on our Kelley Blue Book Trade In Advisor.
Buying vs. Leasing
Is it better to buy or lease a Toyota?
The right choice depends on your driving habits and financial goals.
Buying may be a great option if you:
- Drive more miles each year
- Plan to keep your vehicle long-term
- Want to build equity
- Prefer no mileage restrictions
Leasing may be a better fit if you:
- Enjoy driving a new Toyota every few years
- Want lower monthly payments
- Drive average annual mileage
- Like having the latest safety and technology features
Our finance specialists can help you compare both options and determine which best fits your lifestyle. You can get more information on this page here.
Can I buy my Toyota at the end of my lease?
Yes. Most Toyota leases include a purchase option at lease-end. You may choose to purchase your vehicle, lease a new Toyota, or return your current lease and explore another model. Find out more information here.
Used & Certified Pre-Owned Vehicles
Do you sell used cars besides Toyota?
Yes! In addition to our selection of Toyota Certified Used Vehicles, we carry quality pre-owned cars, trucks, SUVs, and crossovers from many popular manufacturers including Honda, Ford, Chevrolet, Nissan, Subaru, Jeep, Hyundai, Kia, GMC, Ram, and more.
What is a Toyota Certified Used Vehicle?
Toyota Certified Used Vehicles (TCUV) undergo a comprehensive factory inspection and include benefits such as warranty coverage, roadside assistance, and additional peace of mind. Ask our team about current certified inventory and program details.
Toyota Hybrids & Electric Vehicles
What hybrid and electric Toyota models do you sell?
Toyota offers one of the industry's largest electrified and hybrid lineups. Depending on availability, you'll find models like the Prius, Prius Plug-in Hybrid, Camry Hybrid, Corolla Hybrid, RAV4 Hybrid, RAV4 Plug-in Hybrid, Highlander Hybrid, Grand Highlander Hybrid, Crown, Sienna Hybrid, Tacoma Hybrid, Tundra Hybrid, Sequoia Hybrid, Land Cruiser Hybrid, and the all-electric Toyota bZ.
Do I have to charge a Toyota Hybrid?
No. Toyota Hybrid vehicles recharge their batteries automatically while driving through regenerative braking and the gasoline engine. They never need to be plugged in.
Where can I charge a Toyota EV?
You can charge your Toyota EV at home using a standard household outlet or a Level 2 home charger. Public charging stations are also located throughout Utica, Rome, New Hartford, Syracuse, Oneida, Verona, and across New York State.
Do Toyota EVs qualify for New York State incentives?
Many qualifying Toyota electric vehicles may be eligible for available New York State rebates or utility incentives. Our team can explain current programs and help determine what savings you may qualify for at the time of purchase.
Financing & Credit Applications
Can I apply for financing online?
Yes! Our secure online credit application allows you to get pre-approved before visiting the dealership. Completing your application online can help save time during your purchase.
Can you help if I have less-than-perfect credit?
Absolutely. Our Finance Department works with a network of trusted lenders and has experience helping customers with a wide range of credit situations, including first-time buyers and those working to rebuild their credit. Our two dedicated Finance Managers have been in the business for decades, and have built strong relationships with Toyota Financial as well as local and national lenders. We will do everything we can to help anyone’s credit situation.
Can you help if I have less-than-perfect credit?
Absolutely. Our Finance Department works with a network of trusted lenders and has experience helping customers with a wide range of credit situations, including first-time buyers and those working to rebuild their credit. Our two dedicated Finance Managers have been in the business for decades, and have built strong relationships with Toyota Financial as well as local and national lenders. We will do everything we can to help anyone’s credit situation.
Does applying for financing affect my credit score?
Submitting a credit application may result in a credit inquiry as part of the approval process. Our finance team can explain how financing works and answer any questions before you apply.
Where do I make my car payments?
It is important to note that we do NOT accept car payments at our stores, you must mail them directly or pay them online to Toyota Financial or the lending institution.
Toyota Service & Maintenance
Why should I service my Toyota at Steet Toyota of Yorkville?
Our factory-trained Toyota technicians know your vehicle inside and out. We use Toyota Genuine Parts, specialized diagnostic equipment, and follow Toyota's recommended maintenance schedules to help keep your vehicle performing at its best. We proudly serve drivers from Yorkville, Utica, Rome, New Hartford, Whitesboro, Clinton, Oneida, Herkimer, Verona, and throughout Central New York.
What services do you perform?
Our Toyota Service Center provides:
- Oil changes
- Tire rotations
- Brake service and repair
- Battery testing and replacement
- Wheel alignments
- New York State inspections
- Multi-point inspections
- Check engine light diagnostics
- Transmission service
- Cooling system service
- Hybrid and EV maintenance
- Factory scheduled maintenance
Can I schedule service online?
Yes! Our online scheduling tool makes it easy to book your next Toyota service appointment whenever it's convenient for you.
Do you service vehicles purchased somewhere else?
Yes! Whether you purchased your Toyota from Steet Toyota of Yorkville or another dealership, our certified technicians are happy to provide routine maintenance and repairs.
Toyota Parts & Accessories
Do you sell Toyota Genuine Parts and Accessories?
Yes! Our Parts Department stocks genuine Toyota parts engineered specifically for your vehicle, along with popular accessories such as all-weather floor mats, cargo trays, roof racks, running boards, splash guards, truck bed covers, truck bed liners, and even apparel like t-shirts, sweatshirts, hats, mugs, water bottles and more!
Can I order Toyota parts online?
Yes! If we don't have the part you're looking for in stock, our Parts Department can special order genuine Toyota parts and accessories for quick delivery.
Do you install accessories that I purchase?
Yes! Our factory-trained technicians can professionally install many Toyota Genuine Accessories, helping ensure proper fit, function, and performance
REGISTRATIONS & DMV
When does my NYS registration come in?
This is one of our most frequently asked questions at all of our stores! Unfortunately, we have no say in when the registration comes in, it's all up to the DMV. Your temporary registration is good for 45 days, and we will notify you by sending you a postcard when your permanent one comes in.
How can I pick up my NYS registration?
A postcard notifying you that your registration is in will be sent to your address on file. Once that is received, you can either send a check in for the amount written on your postcard and we will then mail your registration to your address on file.
You can also come into the store and the Cashier's counter will have your registration for you. We accept all forms of payment: cash, check, and all major credit and debit cards.
How does a referral work?
Anyone who refers someone who purchases a new vehicle will receive a $50 check from us, and anyone who refers someone who purchases a used vehicle will receive a $100 check from us.
Please make sure that the customer purchasing the vehicle tells us your name and contact information so we can get a hold of you for your referral check!
| Monday | 9:00AM - 7:00PM |
| Tuesday | 9:00AM - 7:00PM |
| Wednesday | 9:00AM - 7:00PM |
| Thursday | 9:00AM - 7:00PM |
| Friday | 9:00AM - 6:00PM |
| Saturday | 9:00AM - 5:00PM |
| Sunday | Closed |
| Monday | 8:00AM - 6:00PM |
| Tuesday | 8:00AM - 6:00PM |
| Wednesday | 8:00AM - 5:00PM |
| Thursday | 8:00AM - 6:00PM |
| Friday | 8:00AM - 6:00PM |
| Saturday | 8:00AM - 4:00PM |
| Sunday | Closed |
| Monday | 8:00AM - 5:00PM |
| Tuesday | 8:00AM - 5:00PM |
| Wednesday | 8:00AM - 5:00PM |
| Thursday | 8:00AM - 5:00PM |
| Friday | 8:00AM - 5:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |